A British freight and logistics 3PL provider has praised the performance and reliability of Mitsubishi GRENDiA forklifts, after extending its 12-year partnership with their local Mitsubishi Forklift Truck distributor.
At their Essex-based site, Simarco International has used GRENDiA trucks intensively since 2013, working 24 hours a day, 6 days a week. The most recent additions, 10 LPG-powered forklifts, are now the third batch to prove themselves at the growing operation. Indeed, Simarco has come to trust the trucks – and their distributor’s support – so much that the business operates successfully with no backup vehicle in place.
A proven performer at a growing business
For nearly 30 years, Simarco has made a habit of delivering tailored solutions for clients in the UK, across Europe, and internationally across all trade routes. The company occupies 30,000 square metres of transit warehousing in the UK, giving its forklifts a constant workload. GRENDiA trucks’ sealed chassis and engine protection systems make the model a perfect fit, delivering robust performance on the hardworking site.
Head of UK and European Warehousing, Steve Pyne, explains: “We’ve used Mitsubishi GRENDiA trucks for years and they’ve never let us down. They’re incredibly reliable, which is vital because we don’t just have another backup truck waiting to be used – if the GRENDiA breaks down or stops performing, our operation comes to a halt.”
A successful, 12-year partnership
The Mitsubishi Forklift Truck authorised distributor for the area is proud to have played a role in Simarco’s success story. Managing Director, Joe Bronze, said: “Given their 24-hours-a-day, 6-days-a week-schedule, it is imperative that the equipment is top quality. Sticking with the GRENDiA model that’s worked so well in the past is a great choice. Over the years, we’ve seen the business grow and it’s great that we can continue to assist the team with their ongoing requirements. With our close working relationship, we’re always available to react to any changes they need – now, and in the future.”
Steve Pyne, Head of UK & European Warehousing at Simarco, also values the relationship: “The support and service from our local distributor is always excellent – and that’s crucial. With such a busy, intensive operation, any lost time will really hit us. But on the rare occasion we have an issue, they always respond to call-outs or questions very swiftly. I would have no hesitation in recommending them as a preferred supplier for materials handling equipment.”
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